Kwickly Answers vs. NiceJob: Review Requests for Local Businesses
NiceJob is review-request software for service businesses that texts or emails customers when a job is marked done and follows up if there is no response, and Kwickly Answers emails each customer a review request after a visit is marked done, in the same account as your calendar, booking page and customer list. The biggest difference is what the account holds. The Online booking plan starts at $14.99 a month and a phone plan at $129.99 a month, and the same request email goes to each customer who has an email address and hasn't opted out. No survey score or rating decides who gets one.
What NiceJob does, and what Kwickly Answers adds
NiceJob's reviews page says that when a job is marked done it sends a personalized SMS or email review request, then a timed follow-up if the customer does not respond, and it connects to Jobber, ServiceTitan and Housecall Pro. Its pricing page lists Starter at $75 a month and Pro at $125 a month, with a Team Leaderboard on Starter and NPS surveys on Pro.
Kwickly Answers handles the request by email. Once a visit is marked done, the customer is sent a message listing every review site the owner added, plus an optional link to a private feedback form (one text box, no rating); the business can skip a request or send a link by hand. A review that arrives gets pasted into the portal, and Kwickly Answers drafts a public reply to read, change and copy, which the owner posts.
What the account holds is the difference. Kwickly Answers has no survey, so no score and no rating ever decides who is shown a review link, and the thank-you page is the same whatever stars a customer gave. The requests share an account with your calendar, booking page and customer list on the Online booking plan from $14.99 a month, and a phone plan from $129.99 a month (Starter, Essential level, 350 minutes) answers calls as well.
How do the plans compare?
NiceJob lists Starter at $75 a month and Pro at $125, and Kwickly Answers' Online booking plan is $14.99 a month.
| What is compared | Kwickly Answers | NiceJob |
|---|---|---|
| How review requests are sent | Email after the business marks a visit done, when the owner has set a review link (or turned on the review page), with every review site the owner added and an optional private feedback link. Texted review requests aren't switched on yet. | Automated texts and emails when a job is marked done, with a timed follow-up if there is no response Source: get.nicejob.com/product/reviews, read October 1, 2026 |
| Who is shown a review link | After a visit is marked done, the same request email goes to each customer who has an email address and hasn't opted out. The business can skip a request or send a link by hand. No rating or private feedback decides who is sent one. | Its reviews FAQ says requests are “sent to all customers after a completed job.” On its Pro-plan survey page, the happiest responders “can then be routed to leave a public review” Source: get.nicejob.com/product/reviews, get.nicejob.com/product/nps-surveys, read October 1, 2026 |
| Private feedback and bad-review handling | After a visit, the request email also carries a link to an optional private feedback form, unless the owner turns that link off. It has one text box and no rating, it isn't posted anywhere public, and nothing on it decides who is shown a review link. | Pro plan: NPS surveys, where “Detractor responses surface privately” so a business can follow up before a 1-star review is posted Source: get.nicejob.com/product/nps-surveys, read October 1, 2026 |
| Staff review counts | Kwickly Answers doesn't rank staff by reviews or show reviews by staff member, and staff aren't asked to collect a number of reviews. | A Team Leaderboard, listed on its Starter plan, that shows each team member’s standing by review volume and average star rating Source: get.nicejob.com/product/team-leaderboard, get.nicejob.com/pricing, read October 1, 2026 |
| Price | Online booking plan $14.99 a month for 100 bookings ($24.99 for 300, $44.99 for 1,000); phone plans from $129.99 a month. Review request emails have no separate charge | Starter $75 a month, Pro $125 a month (USD) Source: get.nicejob.com/pricing, read October 1, 2026 |
See Kwickly Answers' full published pricing. Prices change, so confirm NiceJob's current price on its own site before you decide.
Is Kwickly Answers a NiceJob alternative?
Yes, Kwickly Answers is a NiceJob alternative for a service business that wants customers asked for a review after a job is marked done. It emails a review request after a visit is marked done, adds an optional private feedback form and drafted replies to reviews you paste in, and keeps your calendar, booking page and customer list in the same account, from $14.99 a month on the Online booking plan.
Does NiceJob ask every customer for a review?
NiceJob's reviews page says its automated requests are “sent to all customers after a completed job.” Its separate survey feature, on the Pro plan, keeps low scores private and says the happiest responders “can then be routed to leave a public review.” Its survey page says it sends a short survey “after every completed service.” Ask which feature your plan would use. Kwickly Answers has no survey, so no score and no rating decides who is shown a review link.
Does Kwickly Answers work if I just need review requests?
Yes, Kwickly Answers handles review requests by themselves: a customer receives an emailed request when you mark their visit done. The Online booking plan from $14.99 a month gives you the calendar and customer list the requests are sent from, with the review sites you added and an optional private feedback link in each email.
Does Kwickly Answers rank my staff by reviews?
No, Kwickly Answers does not rank your staff by reviews. It doesn't show reviews by staff member either, and staff aren't asked to collect a number of reviews. NiceJob's Team Leaderboard page says its leaderboard shows standings by review volume and average star rating for each team member.
Which NiceJob features are built, planned or not part of Kwickly Answers today?
- Planned, not available yet: review requests by text, where NiceJob's reviews page lists texts and emails.
- Not part of Kwickly Answers today: NPS surveys and a team leaderboard of staff review standings, which NiceJob's pricing page lists.
- What Kwickly Answers does today: after a visit is marked done, the same review request email goes to each customer who has an email address and hasn't opted out, with an optional private feedback form that has no rating, from $14.99 a month on the Online booking plan.
Source: get.nicejob.com/product/reviews, get.nicejob.com/pricing, read October 1, 2026
Unhappy with NiceJob? What switching to Kwickly Answers looks like
Switching from NiceJob to Kwickly Answers means adding your customers in your portal, setting where reviews are left, and letting Kwickly Answers email each customer a request after a visit is marked done.
NiceJob's own pricing page (read 1 Oct 2026) lists Starter at $75 a month and Pro at $125 a month in USD, with NPS surveys, AI Replies and Referrals on Pro. It says you are not locked into a contract, that a change between Starter and Pro takes effect on your next billing cycle, and that your billing date is set from the day your 14-day trial ends. Source: get.nicejob.com/pricing, read October 1, 2026
Kwickly Answers plans renew automatically each month until you cancel, and you can cancel in your portal under Account, Your plan, Cancel plan. Review requests, your calendar and your calls can share one Kwickly Answers account, which you can start from the sign-up link below.
Why choose Kwickly Answers instead of NiceJob?
- The same email is sent to each customer who has an email address and hasn't opted out, and the business can skip a request or send a link by hand. Kwickly Answers has no survey, so no score and no rating decides who is sent one.
- The request email comes with an optional private feedback form, one text box and no rating, unless the owner turns that link off. It isn't posted anywhere public.
- The requests sit beside your calendar, booking page and customer list in one account: $14.99, $24.99 or $44.99 a month for 100, 300 or 1,000 bookings, with no separate charge for review request emails.
- Replies are drafted, not posted: paste a review into the portal and Kwickly Answers writes a public reply you read, change and copy.
- Add calls later: a phone plan from $129.99 a month (Starter, Essential level) comes with 350 minutes, answers your calls, and carries the calendar, online booking, reminders and customer list.
Questions people ask
Is Kwickly Answers a NiceJob alternative?
Yes, for a service business that wants customers asked for a review. Once a visit is marked done, Kwickly Answers emails a request, with an optional private feedback form, from $14.99 a month and in the same account as your calendar and customer list.
Does Kwickly Answers work if I just need review requests?
Yes, Kwickly Answers does review requests alone. The calendar and customer list that send them come with the Online booking plan from $14.99 a month, and the review request emails carry no separate charge.
Can Kwickly Answers replace NiceJob?
For the request email, an optional private feedback form and drafted replies to reviews you paste in, yes, with the calendar, booking page and customer list in the same account. NiceJob's pages also list a Team Leaderboard, surveys and connections to field-service tools, which are separate jobs.
NiceJob or Kwickly Answers for a local service business?
Kwickly Answers emails each customer the same review request after a visit and keeps your calendar, booking page and customer list in the same account, with a phone plan from $129.99 a month when calls matter. NiceJob's pricing page lists Starter at $75 a month and Pro at $125 a month.
Does NiceJob ask every customer for a review?
NiceJob's reviews page says its automated requests are “sent to all customers after a completed job.” Its separate survey feature, on the Pro plan, keeps low scores private and says the happiest responders “can then be routed to leave a public review.” Its survey page says it sends a short survey “after every completed service.” Ask which feature your plan would use.
Compare other tools
More comparisons in Review requests:
See every comparison in Review requests, or browse them all on the Kwickly Answers compare page.
What Google and the FTC publish about asking for reviews: How do you ask for reviews the way Google and the FTC allow?
Sources and last verified date
Last verified: 2026-10-01. Every fact about NiceJob on this page was read from its own pages, listed here with the date each was read.
- get.nicejob.com/product/reviews, read October 1, 2026
- get.nicejob.com/product/nps-surveys, read October 1, 2026
- get.nicejob.com/product/team-leaderboard, read October 1, 2026
- get.nicejob.com/pricing, read October 1, 2026
NiceJob is a trademark of its owner. Kwickly Answers isn't affiliated with or endorsed by NiceJob. NiceJob's prices are from its public page on October 1, 2026.
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