Electrician answering service for the calls you can't take on the job
The breaker for the kitchen trips every time the microwave goes on, and the homeowner wants someone out this week. You have one hand in a panel on another job. The AI answering service for electricians picks up, works out whether it’s an outage, a panel upgrade or an EV charger install, and books the visit onto your schedule.
Call it now, say you run an electrical company, then pretend to be a homeowner whose breaker keeps tripping and hear how it answers.
What it handles on an electrical call
Outages and tripping breakers
Part of the house or all of it, and since when. It follows your rules for what's urgent.
Panels and upgrades
It takes down what the caller wants done and books the site visit or the job.
EV chargers
It asks the questions you give it, like which car, where the charger goes and how far that is from the panel, and books the install or the estimate.
Lighting, outlets and remodels
Whatever is on your service list, with the length each job really takes.
License checks
Some callers want your license number before they book. Add it and the assistant gives it out plainly.
Each answer is written down the moment it's given, and the address is read back to check it. A gate code or lockbox is kept on the booking for your electrician and never read back out on the call.
Emergencies you define
Sparking, a burning smell, a panel that's hot to the touch, no power with someone relying on medical equipment: you decide what's urgent. When a call matches, it gets the name, number and address first and you get an email as soon as the call ends, marked Priority. It isn't an emergency service, and anyone in danger should call 911.
A routine call stays routine, even when the caller sounds worried. And an emergency outside the towns you cover still gets an urgent message to you, never a brush-off.
Quotes only what you approve
It says your service call fee, or a starting price for an EV charger install, only if you've put it on your list, and exactly as written there. It never prices a panel upgrade it worked out itself. If you'd rather no prices were given on the phone at all, that rule beats everything else it's told.
Booking, crews and service areas
A calendar comes with every plan. The assistant books a named electrician or a crew, for the real length of the job, into times that are actually free. Pick the days you go to each town and it only offers those days there. With arrival windows set, it offers "between 8:00 and 10:00 AM" and never an exact time.
If a caller gives an email, they get a confirmation, and a reminder the day before. If you let it, existing customers can call to check, move or cancel, and your booking page, included in every plan, lets people book themselves.
Hear it yourself
Call (949) 704-8377, say you run an electrical company, and ask about adding an EV charger in the garage. Notice whether it books a visit to look at your panel instead of guessing a price.
Sample call on the demo line
An example written out to show how a call like this goes. Not a real caller.
Assistant: This call is recorded for quality assurance, and you’re speaking with an AI assistant. Thanks for calling [your business]. How can I help?
Caller: I just bought an electric car and I need a charger put in the garage. What does that cost?
Assistant: It depends on your panel and how far the garage is from it, so the price is given after someone has looked. I can book that visit for you. What’s your name and the address?
Caller: Priya Shah, 77 Ridge Road.
Assistant: 77 Ridge Road. Do you know roughly how old your electrical panel is?
Caller: No idea, the house was built in the eighties.
Assistant: That’s helpful. I have Thursday between 8:00 and 10:00 AM. Would that work?
What it costs
Phone plans start at $129.99 a month for 350 minutes, about 175 two-minute calls. Essential or Professional suits most service calls. Minutes are counted by the second, and your plan never upgrades itself. Every plan, add-on and price is on the Kwickly Answers pricing page.
Electrician answering service questions
Can it tell a real emergency from a routine call?
It goes by your own definition of an emergency. A call that matches is treated as urgent; one that doesn't stays a normal booking, however worried the caller sounds.
Will it give out my license number?
Yes. Add your contractor's license number and it reads it out when a caller asks.
Can it book EV charger installs?
Yes, as a service on your list. It asks the questions you set and books the install or an estimate visit, for the length you give it.
Does it answer after hours?
Yes, 24/7. After hours it answers questions, books into open times, takes messages and treats your emergencies as urgent.
Can I keep my business number?
Yes. You forward your calls to your Kwickly Answers number, and your portal shows the steps for your phone company.