Kwickly Answers vs. GoCheckIn: Review Requests for Local Businesses

What GoCheckIn does, and what Kwickly Answers adds

GoCheckIn's home page describes three steps: customers check in with their phone number, after the visit it sends a text asking about the service, and happy customers are “guided to leave reviews” on Google while bad reviews are “handled privately”. Its plans list a points program, SMS surveys that invite Google and Facebook reviews, and a Review Assistant that replies to reviews with saved templates. The site also lists a separate booking product, Go Booking.

Kwickly Answers handles the follow-up after a visit by email. Marking a visit done sends the customer a request listing every review site the owner added, with an optional link to a private feedback form (one text box, no rating). The business can skip a request or send a link by hand, and when a review comes in, the owner pastes it into the portal, Kwickly Answers drafts a public reply to read, change and copy, and the owner posts it.

What separates the two is what a request is built on. The same email reaches each customer who has an email address and hasn't opted out, and the same thank-you page follows whatever stars they gave, so a rating never decides who is shown a review link. All of it sits in the account that holds your calendar, booking page and customer list, from $14.99 a month on the Online booking plan, and a phone plan from $129.99 a month (Starter, Essential level, 350 minutes) answers your calls too.

How do the plans compare?

GoCheckIn lists Basic at $59 a month with a one-time $100 setup, and Kwickly Answers' Online booking plan is $14.99 a month.

See Kwickly Answers' full published pricing. Prices change, so confirm GoCheckIn's current price on its own site before you decide.

Is Kwickly Answers a GoCheckIn alternative?

Yes, Kwickly Answers is a GoCheckIn alternative for a salon that wants customers asked for a review after a visit. The request goes out by email once a visit is marked done, with an optional private feedback form, and your calendar, booking page and customer list are in the account too, from $14.99 a month on the Online booking plan. Phone plans from $129.99 a month add an assistant that answers your calls.

Does Kwickly Answers work if I just need review requests?

Yes, Kwickly Answers works if you just need review requests: it emails each customer who has an email address after a visit is marked done. The Online booking plan from $14.99 a month gives you the calendar and customer list the requests are sent from, and each email carries the review sites you added and an optional private feedback link. You need the calendar to mark visits done, so there is no separate charge for the review request emails.

Can Kwickly Answers replace GoCheckIn?

For the follow-up after a visit, yes: Kwickly Answers has the review request email, an optional private feedback form, and drafted replies to reviews you paste in. GoCheckIn's home page also lists a check-in tablet, texted surveys and a points program, and Kwickly Answers asks for the review by email once a visit is marked done. Your calendar, booking page and customer list share the account.

Does GoCheckIn send review requests to just happy customers?

Short answer: the GoCheckIn pages we read do not say whether every customer is sent or shown a review link. What they do say, what Google and the FTC publish, and how Kwickly Answers works are below. The guide How to ask for reviews covers the same ground in general.

GoCheckIn's home page describes customers checking in with a phone number, a text after the visit that asks about the service, and happy customers “guided to leave reviews” on Google while bad reviews are “handled privately”. Its Basic plan lists SMS surveys that invite Google and Facebook reviews. Source: gocheckin.net, read October 2, 2026

GoCheckIn's own description on the home page and the booking page we read does not say how a customer is counted as happy, or whether every customer who answers the text is also sent or shown a review link. We make no claim about how GoCheckIn or its customers run their review requests. Source: gocheckin.net, gocheckin.net/booking, read October 2, 2026

Separately, here is what the platforms publish about asking for reviews. Google's Maps user-generated content policy lists, among the things merchants may not do, to “selectively solicit positive reviews from customers”. It also says merchants may ask for content that reflects a genuine experience, without offering incentives. Source: support.google.com/contributionpolicy/answer/7400114, read October 2, 2026

The FTC's consumer reviews rule (16 CFR Part 465) has been in force since October 21, 2024. The FTC's question-and-answer page on the rule says it has no specific prohibition on asking for reviews just from customers a business thinks are happy, and adds that such a practice could run afoul of the FTC Act, pointing to the Endorsement Guides (16 CFR 255.2). The rule itself covers other conduct, such as buying reviews, threats or intimidation over a review, and misrepresenting that the reviews shown in a site's review section are most or all of those submitted when some are being held back based on rating or negative sentiment. Source: ftc.gov/business-guidance/resources/consumer-reviews-testimonials-rule-questions-answers, ecfr.gov/current/title-16/chapter-I/subchapter-D/part-465, read October 2, 2026

How Kwickly Answers works today, for comparison with the wording above. When a visit is marked done, the request email goes to each customer who has an email address and hasn't opted out, and no rating or earlier private feedback is used to decide who gets it. The business can skip a request or send a link by hand, and that choice is the business's own. The email can carry a link to an optional private feedback form with one text box and no rating. Nothing is given for leaving a review: no reward, points or discount. Whether a business's own use of it fits a platform's rules or the law is for that business to check.

Please note: This section describes what GoCheckIn's pages, Google's published policy and the FTC's published pages say on the dates shown. It is not legal advice, and it does not say how GoCheckIn or anyone who uses it runs review requests. Whether any practice fits a platform's rules or the law depends on how it is run and on the platform and the law that applies, so check with your own adviser. Other review sites have their own rules. GoCheckIn, Google and the FTC may have changed their pages since the date we read them.

Which GoCheckIn features are built, planned or not part of Kwickly Answers today?

• Built, not switched on yet: a points program where customers earn points on what they pay at the till and use them as a discount; and arrival check-in, where a customer marks an existing booking as arrived with their phone number or a QR code. Points are not money.
• Planned, not available yet: texted review requests.
• What Kwickly Answers does today: after a visit is marked done, the same review request email goes to each customer who has an email address and hasn't opted out, with an optional private feedback form that has no rating, on the Online booking plan from $14.99 a month.

Source: gocheckin.net, read October 1, 2026

Unhappy with GoCheckIn? What switching to Kwickly Answers looks like

Switching from GoCheckIn to Kwickly Answers is done in your portal: you add your customers, set where reviews are left, and Kwickly Answers emails each customer who has an email address after a visit is marked done. Your portal shows a short Getting set up list: your number and forwarding if you have a phone plan, then your hours, services and prices, booking page and reminders.

GoCheckIn's own home page (read 1 Oct 2026) lists Basic at $59 a month, Standard at $99 a month and Advanced at $199 a month, with a one-time $100 setup. SMS add-on packs are listed at $62.50 for 2,500, $100 for 5,000 and $180 for 10,000 SMS, and the page says email and SMS for Promotion and Review Assistant are counted together. The ticket printer is listed as available for individual purchase. Source: gocheckin.net, read October 1, 2026

Add your customers one at a time in your portal; your customer list also fills itself from your calls and bookings. Plans renew automatically each month until you cancel: cancel in your portal under Account, Your plan, Cancel plan, and your service runs to the end of the month you have paid for. You can also download a copy of your account data (customers, bookings, team, web page and settings) as spreadsheet and JSON files in one ZIP, under Account, Your data; a README in the file says what is left out. Start your Kwickly Answers account from the sign-up link below.

Get started with Kwickly Answers

Why choose Kwickly Answers instead of GoCheckIn?

• Each customer with an email address who hasn't opted out gets the same request email, and the business can skip one or send a link by hand. No rating or private feedback decides who is sent one.
• A request email can carry an optional private feedback form (one text box, no rating) unless the owner turns that link off, and nothing on it is posted anywhere public.
• A review you paste into the portal gets a drafted public reply from Kwickly Answers, which you read, change and copy before posting it yourself.
• Requests, calendar, booking page and customer list share one account from $14.99 a month ($24.99 for 300 bookings, $44.99 for 1,000), and review request emails have no separate charge.
• Reviews and bookings first, the phone assistant when you want it: phone plans start at $129.99 a month (Starter, Essential level, 350 minutes) and add call answering to the calendar, online booking, reminders and customer list.

Questions people ask

Compare other tools

More comparisons in Review requests:

• Kwickly Answers vs. NiceJob
• Kwickly Answers vs. Birdeye

See every comparison in Review requests, or browse them all on the Kwickly Answers compare page.

What Google and the FTC publish about asking for reviews: How do you ask for reviews the way Google and the FTC allow?

Sources and last verified date

Last verified: 2026-10-01. Every fact about GoCheckIn on this page was read from its own pages, listed here with the date each was read.

• gocheckin.net/, read October 2, 2026
• gocheckin.net/booking, read October 2, 2026
• support.google.com/contributionpolicy/answer/7400114, read October 2, 2026
• ftc.gov/business-guidance/resources/consumer-reviews-testimonials-rule-questions-answers, read October 2, 2026
• ecfr.gov/current/title-16/chapter-I/subchapter-D/part-465, read October 2, 2026

GoCheckIn is a trademark of its owner. Kwickly Answers isn't affiliated with or endorsed by GoCheckIn. GoCheckIn's prices are from its public page on October 1, 2026.