Kwickly Answers vs. Birdeye: Review Requests for Local Businesses
Kwickly Answers emails each customer a review request after a visit is marked done, in a platform that also holds your calendar, booking page and customer list, while Birdeye is a reputation platform with AI agents for reviews, listings, social posts and surveys, and its pricing page asks for your number of locations instead of listing prices. Kwickly Answers prints its prices: the Online booking plan starts at $14.99 a month and phone plans at $129.99 a month. The same request email goes to each customer who has an email address and hasn't opted out, and no rating decides who gets one.
What Birdeye does, and what Kwickly Answers adds
Birdeye's Review Generation page says its agent times each review request using engagement history or service context where data is available, runs email or SMS reminders when there is no response, and routes each request to the right location, provider or review site based on your review goals. Its Review Response Agent “drafts an on-brand response for approval or auto-posting where supported”. Its terms of service, effective May 13, 2026, say a client's use of the platform “cannot implement any form of review gating”.
For a local business, Kwickly Answers does the same job in a smaller package. After a visit is marked done, the customer gets a request email with every review site the owner added and an optional link to a private feedback form with one text box and no rating. Reviews that arrive are pasted into the portal, where Kwickly Answers drafts a public reply for the owner to read, change and copy; the owner posts it.
The difference is what the request sits inside and how you find the price. One account holds the requests, your calendar, booking page and customer list from $14.99 a month on the Online booking plan, and a phone plan from $129.99 a month (Starter, Essential level, 350 minutes) answers your calls too. The same request email goes to each customer, and a rating never decides who is shown a review link.
How do the plans compare?
Birdeye's pricing page lists no prices, and Kwickly Answers' Online booking plan is $14.99 a month.
| What is compared | Kwickly Answers | Birdeye |
|---|---|---|
| How review requests are sent | Email after the business marks a visit done, when the owner has set a review link (or turned on the review page), with every review site the owner added and an optional private feedback link. Texted review requests aren't switched on yet. | Its page says each request is timed using engagement history or service context where data is available, with email or SMS reminders when there is no response Source: birdeye.com/review-generation/, read October 1, 2026 |
| Who is shown a review link | After a visit is marked done, the same request email goes to each customer who has an email address and hasn't opted out. The business can skip a request or send a link by hand. No rating or private feedback decides who is sent one. | Its page says each request is routed to the right location, provider or review site based on your review goals. Its terms of service say a client’s use of the platform “cannot implement any form of review gating” Source: birdeye.com/review-generation/, birdeye.com/terms/, read October 1, 2026 |
| Review replies | The owner pastes a review into the portal and gets a drafted public reply to read, change and copy. The owner posts it; nothing is posted for you | Its Review Response Agent “drafts an on-brand response for approval or auto-posting where supported” Source: birdeye.com/review-generation/, read October 1, 2026 |
| Price | Online booking plan $14.99 a month for 100 bookings ($24.99 for 300, $44.99 for 1,000); phone plans from $129.99 a month. Review request emails have no separate charge | The pricing page lists no prices: it has a form that asks for your number of locations, from 1-3 to 1000+ Source: birdeye.com/pricing/, read October 1, 2026 |
| Renewal terms | Plans renew automatically each month until you cancel, and you can cancel at any time. Your service continues until the end of the period you have already paid for | Its terms of service say that, unless the Order Form says otherwise, an agreement auto-renews for the same period unless written notice of non-renewal is given at least 90 days before renewal Source: birdeye.com/terms/, read October 1, 2026 |
See Kwickly Answers' full published pricing. Prices change, so confirm Birdeye's current price on its own site before you decide.
Is Kwickly Answers a Birdeye alternative?
Yes, Kwickly Answers is a Birdeye alternative for a business that wants customers asked for a review after a visit, with prices printed on the page. It emails the request once a visit is marked done, with an optional private feedback form and drafted replies to the reviews you paste in, in the same account as your calendar, booking page and customer list, from $14.99 a month on the Online booking plan.
Does Birdeye allow review gating?
Birdeye's terms of service, effective May 13, 2026, bar its clients from using it for review gating: they say a client's use of the platform “cannot implement any form of review gating.” Kwickly Answers sends the same request email to each customer after a visit, and no rating or private feedback decides who gets it.
How much does Birdeye cost compared with Kwickly Answers?
Birdeye's pricing page lists no prices. It has a form that asks for your number of locations, from 1-3 locations to 1000 or more, and your contact details. Kwickly Answers prints its prices: the Online booking plan is $14.99, $24.99 or $44.99 a month for 100, 300 or 1,000 bookings, and phone plans start at $129.99 a month (Starter, Essential level, 350 minutes). Review request emails have no separate charge.
Does Kwickly Answers work if I just need review requests?
Yes, Kwickly Answers works for review requests alone: once a visit is marked done, it emails the customer a request with the review sites you added. The Online booking plan from $14.99 a month gives you the calendar and customer list the requests are sent from, and each email can carry an optional private feedback link.
Which Birdeye features are built, planned or not part of Kwickly Answers today?
- Planned, not available yet: review requests by text, where Birdeye's Review Generation page lists email or SMS reminders.
- Not part of Kwickly Answers today: listings management and social posting, which Birdeye's Review Generation page lists among its agents.
- What Kwickly Answers does today: after a visit is marked done, the same review request email goes to each customer who has an email address and hasn't opted out, a review you paste in gets a drafted reply, and the Online booking plan starts at $14.99 a month.
Source: birdeye.com/review-generation/, read October 1, 2026
Unhappy with Birdeye? What switching to Kwickly Answers looks like
Switching from Birdeye to Kwickly Answers means choosing in your portal where reviews are left, adding your customers one at a time, and letting Kwickly Answers email each customer a review request after a visit is marked done. Your customer list also fills itself from your calls and bookings.
Birdeye's terms of service (read 1 Oct 2026) say that, unless the Order Form says otherwise, an agreement auto-renews for the same period unless written notice of non-renewal is given at least 90 days before renewal. They also say that at auto-renewal Birdeye applies an “Innovation Fee” of 8 percent on recurring service fees, unless the agreement was made before April 1, 2024 or specifically changes it, and give its purpose as covering product innovations, enhanced services and inflation. Its pricing page lists no prices and asks for your number of locations. Source: birdeye.com/terms/, birdeye.com/pricing/, read October 1, 2026
Kwickly Answers plans renew automatically each month until you cancel: cancel in your portal under Account, Your plan, Cancel plan, and your service runs to the end of the period you have paid for. The Online booking plan has a published price from $14.99 a month, so you can read what Kwickly Answers costs before you start from the sign-up link below.
Why choose Kwickly Answers instead of Birdeye?
- Prices you can read before you talk to anyone: the Online booking plan is $14.99, $24.99 or $44.99 a month, phone plans start at $129.99 a month, and review request emails have no separate charge.
- One request email goes to each customer who has an email address and hasn't opted out, and the business can skip a request or send a link by hand. No rating or private feedback decides who is sent one.
- Drop a review into the portal and get a drafted public reply back to read, change and copy; the owner does the posting.
- Plans renew automatically each month until you cancel, and you can cancel at any time; your service continues until the end of the period you have already paid for.
- Built for trades and local services: a phone plan from $129.99 a month answers your calls and includes the calendar, online booking, reminders and customer list.
Questions people ask
Is Kwickly Answers a Birdeye alternative?
Yes, for a business that wants customers asked for a review after a visit. A request email goes out once a visit is marked done, with drafted replies to reviews you paste in, from $14.99 a month.
Does Kwickly Answers work if I just need review requests?
Yes, Kwickly Answers does review requests by themselves. Their calendar and customer list are in the Online booking plan from $14.99 a month, and the emails have no separate charge.
Can Kwickly Answers replace Birdeye?
For review requests and review replies at a local business, yes: the request email, the optional private feedback form and drafted replies are included. Birdeye's pages also list listings, social posts and surveys across many locations, which are separate jobs from the ones Kwickly Answers covers here.
Birdeye or Kwickly Answers for a local business?
Kwickly Answers prints its prices and keeps review requests in the same account as your calendar, booking page and customer list, with a phone plan from $129.99 a month when calls matter. Birdeye's pricing page asks for your number of locations, from 1-3 to 1000+, and lists no prices.
Does Birdeye allow review gating?
Birdeye's terms of service, effective May 13, 2026, bar its clients from using it for review gating: they say a client's use of the platform “cannot implement any form of review gating.”
Compare other tools
More comparisons in Review requests:
See every comparison in Review requests, or browse them all on the Kwickly Answers compare page.
What Google and the FTC publish about asking for reviews: How do you ask for reviews the way Google and the FTC allow?
Sources and last verified date
Last verified: 2026-10-01. Every fact about Birdeye on this page was read from its own pages, listed here with the date each was read.
- birdeye.com/review-generation/, read October 1, 2026
- birdeye.com/terms/, read October 1, 2026
- birdeye.com/pricing/, read October 1, 2026
Birdeye is a trademark of its owner. Kwickly Answers isn't affiliated with or endorsed by Birdeye. Birdeye's prices are from its public page on October 1, 2026.
See it for yourself
Call the live demo line, (949) 704-8377, or see how Kwickly Answers works step by step.
Read frequently asked questions or see pricing.