Kwickly Answers vs. Fresha: Online Booking for Salons, Barbers and Spas

What Fresha does, and what Kwickly Answers adds

Fresha is booking and point-of-sale software for beauty and wellness businesses. Its pricing page lists an Independent plan at $19.95 a month for one bookable team member and a Team plan at $14.95 a month for each bookable team member, with a feature list that includes a calendar, client management, point of sale, retail and inventory, gift cards, memberships and marketing tools. Online bookings through direct links, Facebook and Instagram are listed as free, while a new client who finds you through the Fresha marketplace carries a one-time 20 percent commission with a $6 minimum, and returning clients carry no fee. Card payments are charged by rate, 2.79 percent plus $0.20 online and 2.29 percent plus $0.20 in person.

On the Kwickly Answers Online booking plan, a customer picks from times worked out from your opening hours and how long each service takes. Each booking sends a confirmation email, a reminder email goes out the day before, and the customer lands in your customer list, which also grows from your bookings, and from your calls on a phone plan. You share your own booking link, with a QR code for each person and each service, and the price follows bookings a month rather than the people on your team.

Fresha's page lists an AI Concierge add-on that answers calls, books, reschedules and takes messages, at $99.95 a month per location with 200 minutes included. A Kwickly Answers phone plan starts at $129.99 a month with 350 minutes and puts an AI assistant on the line you forward, with the calendar, booking page, customer list and email reminders in the same price. You choose whether it books directly or takes a message, which is the default, and Spanish callers are answered in Spanish at no extra charge.

How do the plans compare?

Fresha's Independent plan is $19.95 a month for one bookable team member and its Team plan is $14.95 for each one. Kwickly Answers' Online booking plan is $14.99 a month for 100 bookings.

See Kwickly Answers' full published pricing. Prices change, so confirm Fresha's current price on its own site before you decide.

Is Kwickly Answers a Fresha alternative?

Yes, Kwickly Answers is a Fresha alternative for a salon, barber shop or spa that wants online booking, a calendar, a customer list and a phone assistant in one account. Fresha charges per bookable team member and lists a marketplace, payments and point of sale as well. Kwickly Answers' Online booking plan starts at $14.99 a month by bookings, and a phone plan from $129.99 a month answers your calls.

What does booking and phone answering cost on Fresha and on Kwickly Answers?

Fresha's bill follows the number of bookable team members and Kwickly Answers' follows bookings and minutes, so the gap depends on your team size and volume. All figures are monthly, read from the Fresha pricing page on 1 Oct 2026, and leave out tax and card-processing fees on both sides.

Booking. One person taking 100 bookings: Fresha Independent is $19.95, and the Kwickly Answers Online booking plan is $14.99. Three people taking 300 bookings: Fresha Team is 3 × $14.95 = $44.85. The same 300 bookings on the Online booking plan cost $24.99. At 1,000 bookings the Online booking plan is $44.99. That is about what three Team members cost on Fresha, so a busy shop with few chairs sees the two bases meet.

Phone. Fresha's AI Concierge needs a Fresha subscription, so for one bookable team member at 200 minutes it is $19.95 + $99.95 = $119.90. At 350 minutes it is $19.95 + $99.95 + 150 extra minutes × $0.60 ($90.00) = $209.90. Kwickly Answers Starter (Essential level) is $129.99 for 350 minutes and includes the calendar, booking page, customer list and reminders. The Fresha pages we read (1 Oct 2026) show no rounding rule for its minutes, and Kwickly Answers counts them by the second.

Does Kwickly Answers work if I just need a booking page and a calendar?

Yes, Kwickly Answers works for a booking page and calendar alone, with no phone assistant or web page to pay for. The Online booking plan is $14.99, $24.99 or $44.99 a month for 100, 300 or 1,000 bookings, then 10 cents for each booking beyond that, with a reminder email the day before and no setup fee. Adding a person to the calendar does not change the price.

Can Kwickly Answers replace Fresha?

Yes, for the jobs compared here: online booking, the calendar, a customer list, reminder emails and, on a phone plan, answering calls. Fresha also lists a point of sale, retail and inventory, a marketplace, team pay tools, and appointment deposits and no-show fees, which the Online booking plan does not take. Kwickly Answers is priced around the booking and phone jobs, so you pay for those without a per-person subscription underneath.

Fresha or Kwickly Answers for a salon, barber shop or spa that takes calls?

Kwickly Answers, if your priorities are a booking page built from your hours and service lengths and a phone assistant on the same account. A phone plan from $129.99 a month answers the calls you forward and, when you choose direct booking, puts the appointment in the calendar that comes with it. Fresha's AI Concierge is an add-on at $99.95 a month beneath a Fresha subscription.

Which Fresha features are built, planned or not part of Kwickly Answers today?

• Built, not switched on yet: reminder texts outside the $39.99 Website & booking plan, which Fresha's pricing page lists as text and WhatsApp notifications; gift cards; a point-of-sale checkout on a card reader, where Fresha lists point of sale with an in-person card rate; and deposits and a card saved at booking, with no-show and late-cancel fees charged only when you choose to, paid into your own Stripe account, where Fresha lists appointment deposits and no-show fees.
• Not part of Kwickly Answers today: memberships sold to your clients and a consumer marketplace that sends you new clients, both of which Fresha's pricing page lists.
• What Kwickly Answers does today: a phone plan from $129.99 a month with 350 minutes answers your forwarded calls, Spanish callers included at no extra charge, and the Online booking plan from $14.99 a month takes bookings through your own link and QR code, priced by bookings a month. Website & booking ($39.99 a month) includes 250 reminder texts a month, from the shared Kwickly Answers number, to customers who said yes.

Source: fresha.com/pricing, fresha.com/for-business/features/marketplace, read October 1, 2026

Unhappy with Fresha? What switching to Kwickly Answers looks like

Switching from Fresha to Kwickly Answers means entering your hours, services and prices in your portal, adding your customers one at a time, sharing a booking link and QR code for each person and service, and, on a phone plan, forwarding your business line to your Kwickly Answers number.

Fresha's pricing page (fresha.com/pricing, read 1 Oct 2026) prints $19.95 a month for its Independent plan and $14.95 for each bookable team member on Team, and lists a one-time 20 percent commission, with a $6 minimum per client, on new clients who arrive through its marketplace. Source: fresha.com/pricing, read October 1, 2026

Your portal shows the forwarding steps for AT&T, Verizon, T-Mobile, Comcast Business, Spectrum, RingCentral, Ooma and Vonage, and your phone company may charge for forwarded minutes, so ask them. On Kwickly Answers, plans renew automatically each month until you cancel, and you can cancel at any time under Account, Your plan, Cancel plan, with your service continuing until the end of the period you have already paid for.

Get started with Kwickly Answers

Why choose Kwickly Answers instead of Fresha?

• Priced by bookings, not team members: $14.99, $24.99 or $44.99 a month for 100, 300 or 1,000 bookings, with 10 cents for each one beyond that.
• Calls and bookings in one account: a phone plan from $129.99 a month includes the calendar, booking page, customer list and email reminders, so there is no separate subscription to buy first.
• Minutes counted by the second at $0.50 each past your plan, and your plan never moves up by itself.
• Spanish-speaking callers answered in Spanish at no extra charge on every phone plan, and 15 other languages for $19.99 a month.
• A booking link and QR code for each person and each service, so a customer can book the chair they want.

Questions people ask

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Sources and last verified date

Last verified: 2026-10-01. Every fact about Fresha on this page was read from its own pages, listed here with the date each was read. What this page says about Kwickly Answers was last updated 2026-10-13.

• fresha.com/pricing, read October 1, 2026
• fresha.com/for-business/features/ai-concierge, read October 1, 2026
• fresha.com/for-business/features/marketplace, read October 1, 2026

Fresha is a trademark of its owner. Kwickly Answers isn't affiliated with or endorsed by Fresha. Fresha's prices are from its public page on October 1, 2026.